On this page you will find information regarding the general conditions for access and use of the Cabildo de Tenerife's Datos Abiertos portal, as well as the privacy conditions established to guarantee the security of users' information.

Legal Notice

Purpose and acceptance

This legal notice regulates the use of the website: datos.tenerife.es

Through the websites public services are provided whose primary objective is to allow contact between citizens and the Excelentísimo Cabildo Insular de Tenerife (hereinafter ECIT) and access to data sets published on the portal Datos Abiertos del Cabildo de Tenerife.

Browsing through our website confers the condition of user of the same and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may undergo modifications.

The user agrees to make proper use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The User shall be liable to ECIT and to third parties for any damages that may be caused as a consequence of the non-fulfillment of such obligation.

Ownership of the website

The website belongs to ECIT, with CIF P3800001D

Address	Plaza de España s/n - 38003 Santa Cruz de Tenerife
E-mail	This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone	901 501 901
Web hosted by	Cabildo de Tenerife

General conditions of access and use

The website and its services are free and open access, although the use of certain areas or services is subject to the completion of data collection forms. Only persons over 16 years of age may provide data through our website, and minors under 16 years of age may not provide data without the consent of their parents or legal guardians, although access to certain procedures and services is conditional on the user being of legal age.

The user guarantees the authenticity and timeliness of all data communicated to ECIT and shall be solely responsible for any false or inaccurate statements made.

The portaldatos.tenerife.es has the following types of users:

Users who consult and download data published in the portal.
Users who provide data in any of the available forms: the personal data requested by ECIT includes the name and contact details and those provided by the user himself when filling in the forms.
Users who have not contacted ECIT, but from whom data is collected: data provided by cookies and IP addresses.

Rules and prohibitions of use for users

The user expressly agrees to make appropriate use of the contents and services offered and not to use them for:

Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, apology of terrorism or, in general, contrary to law or public order.
Introduce in the network computer viruses or carry out actions susceptible to alter, spoil, interrupt or generate errors or damages in the electronic documents, data or physical and logical systems of ECIT or third parties; as well as hinder the access of other users to the Web site and its services.
Attempt to access restricted areas of ECIT's or third parties' computer systems and, if applicable, extract information.
Infringe intellectual or industrial property rights, as well as violate the confidentiality of ECIT's or third parties' information.
Impersonate the identity of another user, public administrations or a third party.
Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless authorized by the holder of the corresponding rights or it is legally permitted.

Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

Procedure in case of carrying out activities of an illicit nature

In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the carrying out of any activity on the Cabildo de Tenerife Open Data portal, he/she must send a notification to ECIT, to the e-mail addressThis email address is being protected from spambots. You need JavaScript enabled to view it. duly identifying him/herself, specifying the alleged infringements and expressly declaring under his/her responsibility that the information provided in the notification is accurate.

Cookie Policy

ECIT installs cookies on the user's computer. To learn more about cookies on our website go to this link.

Notifications

All notifications and communications between users and ECIT shall be considered effective, for all purposes, when made by postal mail or e-mail. Users should contact ECIT by:

Sending by postal mail to the following address: Registro General, Plaza de España, s/n - 38003 Santa Cruz de Tenerife.
Sending by e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Industrial Property and Intellectual Property

The Administration allows the reuse of content and data for everyone and without time limitations or restrictions, under the terms established by the CC0 legal instrument of Creative Commons, and in accordance with Article 17.1 of Law 19/2014, of 29 December, on Transparency, Access to Public Information and beyond the basic conditions established in Article 8 of Law 37/2007 on the reuse of public sector information (citing the source, no alteration or distortion of the information and specification of the date of the last update), and provided that it does not contradict with the license or notice that a work may have and which is the prevailing one.

Modalities of reuse of information on our websites

According to Article 17.1 of Law 19/2014, of December 29, on Transparency, Access to Public Information, the reuse of public information is free and not subject to restrictions, except for those cases in which, by regulation, it is subject to obtaining a specific license, by reason of the protection of other rights or legal property, or to the prior request of the interested party.

Law 37/2007, of November 16, 2007, on the Reuse of Public Sector Information, which transposes Directive 2003/98/EC of the European Parliament and of the Council, and amended by Law 18/2015, of July 9 (which in turn transposes Directive 2013/37/EU), regulates the reuse of public information held by administrations and bodies in which they have a majority stake, i.e. the right of all potential market agents to reuse information from public bodies.

In accordance with this regulation, the Administration allows the reproduction, distribution and public communication of the work and, in addition, the transformation of the work to make derivative works, worldwide and without any time limitation, in accordance with the legal instrument of CC0 of Creative Commons, and as long as it does not contradict with the license or notice that a work may have and which is the prevailing one.

To reuse the information, the following conditions must be followed:

Do not distort the meaning of the information.
Always cite the source of the information.
Mention the date of the last update of the information.
Do not contradict the specific license that a work may have, which will have a preferential character, allowing reuse under the conditions established therein.

The source must always be cited: Cabildo de Tenerife Open Data portal, except in cases where there is a specific license, where authorship and ownership of exploitation rights must be acknowledged.

Use of trademarks, coats of arms and logos

Under no circumstances is the use of logos, trademarks, coats of arms and distinctive symbols of the Cabildo de Tenerife or the Cabildo de Tenerife Open Data portal authorized in publications and websites that are not participated in or sponsored by this institution. These elements of corporate identity are the exclusive property of the Cabildo de Tenerife and are protected by the applicable legislation in force. Access by the user does not confer any right over them.

Disclaimer on the web site and modification of this legal notice

The information disseminated through the site datos.tenerife.es is solely and exclusively for information purposes, and ECIT reserves the right to eliminate or suspend its dissemination, totally or partially, and to modify the structure and content of this web site without prior notice, and may even limit or deny access to said information.

ECIT tries to maintain the quality and updating of this information and to avoid and minimize possible errors, but ECIT shall not be liable for damages or losses caused by decisions taken based on the information disseminated; nor for inaccuracies, omissions or errors contained therein, nor for problems arising from the use of this website or any other external connection; nor for damages and/or losses in the user's software or hardware arising from access to this website. Users expressly agree that ECIT shall not be liable for unauthorized access to or alteration of their transmissions or data, for any material or data sent or received or not sent or received, or for any transactions conducted through its website. ECIT reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems convenient with the only obligation to inform the user of the modifications made through datos.tenerife.es.

Privacy Policy

Basic information of data protection

Responsible	EXCMO. CABILDO INSULAR DE TENERIFE (hereinafter ECIT) - P3800001D + info
Purpose	To answer questions, suggestions and communications made through the Portal, manage subscriptions to the Newsletter and observe the behavior of users on our website to improve our services and user experience + info
Legitimation	Consent of the interested party, compliance with a legal obligation and the exercise of public powers vested in ECIT + info
Addressees	No data will be disclosed to third parties unless required by law or in the event that it is necessary to fulfill your request, management + info
Rights	You may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and not to be subject to automated individualized decisions. + info
Additional information	You can consult additional information on data protection in the following sections of our website: Security and applicable regulations + info

In ECIT we care about the privacy of citizens and users on our website and in all the services we offer, which is why we ensure that at all times know how and why your data is collected and used and that you have the information so that you have the power to control your personal data and the ability to dispose and decide on them.

We are committed to fulfilling your request and processing your request while protecting your information because it is personal information.

ECIT is committed to complying with current legislation on the processing of personal data(EU Regulation 679/2016, General Data Protection Regulation, hereinafter GDPR) and we work every day to respect the 6 key privacy principles of our Corporation:

Fairness and lawfulness: we will treat your data in a fair and lawful manner only on the bases of legitimacy established in the GDPR and we will not use them for purposes incompatible with those initially envisaged.
Minimization: the data required will be strictly necessary, adequate, relevant and not excessive for the purpose for which we collect them.
Transparency: we will be transparent about the data we collect and how we use it, so that you can make informed decisions.
Control: we will facilitate the control of your procedures and data through the personal area of our website and you can exercise your rights before ECIT.
Limitation of the retention period: we will keep your data for no longer than is necessary for the purposes of the processing, and after this period it will only be kept longer for archiving purposes in the public interest, historical and statistical purposes.
Security: we will protect the data you entrust to us, through effective security policies and encryption measures that ensure integrity, availability, authenticity, confidentiality and traceability.

Accordingly, with our commitment to the principle of transparency, we provide our users and citizens (hereinafter citizens) with the following additional information that complies with the requirements provided for in the GDPR:

Who is the controller of the processing of your data?

The data controller is the EXCMO. CABILDO DE TENERIFE (ECIT):

Identity	CABILDO INSULAR DE TENERIFE (ECIT)
CIF	P3800001D
Address	Plaza de España s/n - 38003 Santa Cruz de Tenerife
Phone	901 501 901/922 239 500
Fax	922 239 704
Web	datos.tenerife.es
E-mail	This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact of the Data Protection Officer	This email address is being protected from spambots. You need JavaScript enabled to view it.

ECIT informs the citizen that the data you provide us through the navigation through the Open Data Portal (datos.tenerife.es), the management of the various formalities and procedures, the completion of forms or by sending emails, will be treated by ECIT and that the various treatments are collected in the Register of Processing Activities of ECIT created in compliance with the provisions of the RGPD.

What data do we process? What do we use your personal data for? How long do we keep them?

What data do we process?

ECIT processes the following categories of data:

Data of users who fill in the available forms: the personal data that ECIT requests include:
- Identification data: name and surname
- Contact data: e-mail address
- Data relating to the request
Data of users who wish to receive information from ECIT:
- Identifying data: first and last name, e-mail address.
Data of users who browse our website: Data provided by cookies.

For what purpose do we use your data?

ECIT may process the personal data of citizens for one or more of the purposes indicated below, this list being merely informative. The specific purpose is specified in the informative clauses corresponding to each ECIT procedure or service:

To manage queries, requests for information and communications in general submitted to the different ECIT bodies;
To periodically send newsletters of the activities, events and news of ECIT and the companies of the corporation.
Manage any other service provided by ECIT that requires the processing of personal data.

At ECIT we also collect information from web users not provided directly by them, but derived from browsing our website. When the interested party accepts cookies, we store the IP address and data relating to the user's visit. The data collected through cookies (number of pages used, number of visits, as well as the activity of visitors to the Web, and their frequency of use will be used for statistical studies in order to provide a better service through our website. The frequency of use of the ECIT Web is analyzed from the connection data, and the most visited sections.

ECIT will try at all times to establish appropriate mechanisms to obtain the consent of the citizen for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our site you consent to the installation of the same. You can consult our cookies policy at the following link.

How long do we keep your data?

Personal data will be kept for as long as they are necessary for the purposes of each treatment and, in any case, for the periods provided for by the legislation in force.

When the processing of citizens' data is based on express consent, we will comply with the requirements of current legislation regarding the withdrawal of consent. They will be kept as long as the citizen does not revoke the consent given. The revocation will not affect the lawfulness of the processing carried out by ECIT prior to the revocation.

The IP address obtained will be kept for a period of one year, for the purpose of proving the user's consent. Regarding the period of conservation of cookies, you can obtain more information on our website in the "Cookies Policy" section.

Who can provide data through our website?

Only those over 16 years of age can provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The citizen guarantees the authenticity and timeliness of all data communicated to ECIT and declares that he/she is over 16 years old, and will be solely responsible for any false or inaccurate statements made.

The personal data processed by ECIT may be mandatory or voluntary.

Voluntary information is information that you are not obliged to provide. The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will make it impossible to perform the procedure or management or meet your request.

In the event that you provide us with data of third parties, you declare that you have the express consent of the same and you agree to transfer the information that we provide in this policy, exempting ECIT from any liability. However, ECIT may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.

What is the legitimacy for the processing of your data?

The legitimacy for the processing of your data by ECIT is generally based on the need to comply with a legal obligation (article 6.1.c RGPD), in the performance of a task carried out in the public interest or in the exercise of public powers conferred on ECIT (article 6.1.e RGPD) on the basis of regional, state or European Union regulations.

The basic state and autonomous regulations that justify the legitimacy of the processing of personal data, and which are complemented by those indicated in each procedure or service, are detailed below:

In certain cases the treatment will be legitimized by the express consent of citizens for sending information from ECIT or consent to the collection of data through browsing our website (Article 6.1.a RGPD). When the processing by ECIT is based on consent, the citizen may revoke the consent given at any time.

In any case, the determination of the legitimacy for data processing is specified in the informative clauses corresponding to each procedure or service.

To which recipients will your data be communicated?

The data processed by ECIT will be communicated when strictly necessary and in accordance with the provisions of the legislation in force.

What rights do you have and how can you exercise them?

As a citizen you can exercise the following rights before ECIT:

Access to your personal data: obtain confirmation as to whether your data and information are being processed and about the specific processing.
Rectify them when they are inaccurate or incomplete.
Request the deletion or cancellation of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
Object at any time to the processing of your personal data.
Request the limitation of the processing of your data when any of the conditions provided for in the regulations are met.
Request the portability of your data: the right to receive the data you have provided in a structured, commonly used and machine-readable format, or to have them transmitted directly to a third party in the cases established in the regulations in force.
Prevent being subject to automated decisions: the right not to be subject to a decision based solely on automated processing of your data, including profiling, that produces legal effects or significantly affects you in a similar way.
To withdraw the consent given, when the processing is based on consent, without affecting the lawfulness of the processing of your data during the period before the revocation becomes effective.

You can exercise your rights by writing to us indicating the right you wish to exercise and attaching a document proving your identity and a postal or e-mail address for notification purposes.

This request can be made

By mail addressed to the Citizen Service of the CABILDO INSULAR DE TENERIFE located in Plaza de España, 1, 38003 - Santa Cruz de Tenerife.
On line through the ECIT's electronic headquarters.
In person: submitting your application signed and in writing at the Citizen Service of the CABILDO INSULAR DE TENERIFE located at Plaza de España, 1, 38003 - Santa Cruz de Tenerife.
By e-mail, digitally signed, at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you wish to exercise your rights on any of your personal data (including images or voice recordings), which may appear on any information page of the ECIT portals, other than a form, you can contact the Data Protection Delegate, through the following e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it..

ECIT must reply to the request to exercise your rights within one month of receiving the request. This period may be extended by two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Also, without prejudice to other remedies, you have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when you consider that ECIT has violated the rights that the data protection regulations recognize you in www.aepd.es.

In the event that any form that collects personal data does not explain these rights or how to exercise them, you can communicate it to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. .

Are your data safe? What regulations are applicable?

What security measures does the web site have?

ECIT guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their confidential nature, their integrity, availability, authenticity and traceability based on the risk analysis carried out by this Corporation, which is reviewed periodically.

ECIT undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the National Security Scheme and the regulations that may be applicable.

All data transmission through our platform is done through a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user or citizen visits our website and exchanges information with us.

In addition, to protect the rights of citizens in their electronic relationship with ECIT, the Electronic Headquarters uses electronic certificates to identify itself, to ensure the confidentiality of communications and to sign the documents it issues.

Links to other websites

If you choose to leave our website through links to other websites not belonging to our entity, ECIT will not be responsible for the conditions of use, privacy policies of such websites nor for the cookies that they may store in the user's computer.

Applicable regulations

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Royal Decree 311/2022, of May 3, which regulates the National Security Scheme.

Data protection regulations in force.

Terms of use